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Need Assistance?
Review the STEPP
Technical Troubleshooting Guide
to ensure your computer is configured properly for use with STEPP.
Visit the Technical Issues/Error Messages section of our FAQs
for assistance. If you are not able to change the settings on your
work computer, contact your IT staff.
If you are still unable to resolve your issue utilizing the instructions provided in STEP 1, fill out and submit the Registrar Request Form for direct assistance.
The STEPP/CDSE Knowledge Center (888) 282-7682, Option 5, is available
for the following issues ONLY:
- registration
- curricula assistance
- exam resets
Anyone calling for anything other than the listed issues will be redirected to the web form.