I am having difficulty accessing an exam.

If you cannot locate your exam in STEPP and you know the course code (e.g. GS104.16), try searching for the same course code but with a .06 extension (e.g. GS104.06).  Most exams in STEPP follow this standard. 
If you registered for an exam yet are unable to launch it or if you are receiving a certificate error in your browser, download the DoD Certificate PDF icon.

If you are able to launch the exam but receive a Perception Error message, please review our Perception Error Document PDF icon.

If you cannot resolve the issue, please submit a web form describing the difficulties you are facing.