News & Announcements
The Registrar's Office mailbox (firstname.lastname@example.org also known as email@example.com) is no longer in service. Please follow the instructions below for requesting assistance.
Starting 01 November 2016, CDSE will no longer offer JPAS/JCAVS Virtual Training for Security Professionals. As a result, students will not be able to register for, access, or complete the course and exam after 31 October 2016. If you have registered for these activities and do not complete the activities by this date, please be advised your enrollment will automatically be cancelled.
Please be advised that STEPP may be offline occasionally; users may receive a “Page Cannot Be Displayed” or “Service Unavailable/HTTP Error 503” error message. Please check periodically to see if it is functioning again. In addition, the system may not be available on Saturdays from 8 a.m. - 5 p.m. due to routine maintenance.
Please visit DMDC's JPAS webpage (click on account manager policy) for information regarding DMDC JPAS account training requirements after 10/31/2016.
If you are still unable to resolve your issue utilizing the instructions provided in STEP 1, fill out and submit the Registrar Request Form for direct assistance.
The STEPP/CDSE Knowledge Center (888) 282-7682, Option 5, is available
for the following issues ONLY:
- curricula assistance
- exam resets
Anyone calling for anything other than the listed issues will be redirected to the web form.