STEPP & My SPēD Certification

I'm trying to access My SPēD Certification, but the screen says "Internet Explorer cannot display the webpage." What do I do?

  1. In Internet Explorer, go to Tools > Internet Options > Advanced.
  2. Under Security, check the TLS 1.0 security setting checkbox.
  3. Close and relaunch your browser.

If this does not solve your issue, try the following:

  1. Select the Start menu.
  2. Select Run.
  3. Type "cmd" and hit OK.
  4. In the black box that appears, type "ipconfig /flushdns" (space between "ipconfig" and "/"), then hit Enter. It is successful if it says "Successfully Flushed the DNS Resolver Cache."

If you continue experiencing technical difficulties, or if you still need assistance, contact your IT support.